Companies are demanding reductions in operating costs and improvements in the way they do business. Many of these savings can come from improved information systems that support real-time business decision making. For many organizations, the methodology by which they operate their businesses is both a function of their unique value proposition and a reflection of the industry in which they operate. A balance must be struck in deploying applications that can leverage industry best practices while retaining the competitive differentiation that comes from a well-honed business process and strategy.